Newrest Morocco has just received the ISO 9001:2015 certification
North africa
On June 2nd, Newrest Morocco has just received the ISO 9001:2015 certification (quality management) by the French Association for Quality Assurance.
Newrest Morocco quality management system is based on the process and risk approach according to ISO 9001: 2015, and service managers and their teams have been mobilized to identify and manage their risks in order to achieve the objectives defined by the strategy of Newrest Group. The whole system is monitored by performance indicators shared by all.
In a competitive world, the expectations of customers and consumers are changing constantly. Anticipating, satisfying them on a daily basis is driven by motivated and competent teams, working with good products, achieving quality service.
The headquarters of Newrest Morocco, which hosts the functional and expert services of the company, must aim to provide our site managers (front office) with all the necessary means, expertise, and more generally all the support they need in the course of their missions.
Achieving the best service for our customers, in a continuous improvement approach while being competitive, are the conditions to keep our contracts, develop and affirm our leadership in the market. A customer remembers much longer the quality than the price.
Newrest Group congratulates all the managers who have invested in this process.