Newrest’s pride on this major partnership renewal for its rail catering offer
This new contract for rail catering is concluded for a minimum of 3 to 5 years depending on the services.
For Olivier Sadran, Co-Chairman and Founder of Newrest: “We are proud to have won this tender and happy to continue the partnership that has linked us to the SNCF for the last 8 years. Newrest has demonstrated its agility and the quality of its know-how to improve the consumer experience on board trains while optimising costs. Alongside the SNCF teams, we have developed a strategy for optimising on-board catering operations to better meet passengers’ expectations. This strategy to modernise the customer experience is global, as it concerns both the digitalisation of processes and tools and the reduction of the environmental impact of this service, which is popular with more than 100 million passengers every year. ”
Accelerating innovation in on-board catering
Because every journey count, the SNCF and Newrest Wagons-Lits France have been working together since 2013. They offer SNCF train users an innovative catering service throughout their trip. The number of simplified ordering solutions is increasing: seat orders, click&collect… The diversification of menus, sometimes in partnership with ambitious brand and associated to starred chefs enrich the passengers experience every day. The Newrest group is thus associated with the vast innovation movement deployed by the SNCF to boost and optimise its TGV Inoui, Intercités and Alléo trains rail catering.
Founded in 1996 under the name Catair, the Newrest Group, chaired by Olivier Sadran and Jonathan Stent-Torriani, is today the only operator to operate in all catering and related services sectors: airline catering, buy-on-board, duty-free on-board, concession catering, base-lives and support services, rail catering, airport and motorway catering concessions.
With 29,500 employees in 57 countries, the Newrest Group, with a managed turnover of €1.4 billion in 2019/20, is also the world’s leading independent airline catering company.
Newrest is committed to a process of continuous improvement and innovation in the services it offers to its customers, as well as in the well-being and progression of its employees and managers. The sustainable development of the company and the fullest respect of social and environmental values are at the heart of its activities.
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