Connect’EAT: A digital solution to enhance customer experience

Connect’EAT, the web app developed internally by Newrest’s IT experts, is being deployed worldwide. Its content, design, and features can be customized to meet each client’s specific needs.

Multiple features for a quality digital experience

Connect’EAT and its modules

Connect’EAT includes numerous features such as:

• Order’EAT for meal ordering,
• Save’EAT to prevent food waste and collect anti-waste baskets,
• Recharge’EAT for managing electronic wallets and obtaining digital tickets,
• Display’EAT to display menus,
• Satisfy’EAT to gauge customer satisfaction via the app or on-site kiosks.

Integration with client environments

Connect’EAT’s design can be tailored to match the client’s branding, seamlessly integrating into their digital environment.

Compatibility with internal and external tools

Newrest’s developers have ensured that the app can connect with both internal and external tools, such as company badges or crowd sensors to measure restaurant occupancy.

Beyond catering

Beyond Newrest’s collective catering activities, Connect’EAT can be used for various purposes, including:

• Informative content for restaurants or remote sites
• Storytelling about the products available on trains
• Internal use (headquarters app, HR/payroll information, etc.).

Connect’EAT’s advantages for guests

Connect’EAT offers numerous benefits even before guests arrive at the dining sites, such as:

• Checking real-time restaurant occupancy and choosing less crowded times
• Finding opening hours and planned closures
• Discovering restaurant animations
• Accessing daily or upcoming menus
• Ordering meals for the same day or another day (pickup at the restaurant or delivery to a pickup point)
• Recharging the Recharge’EAT electronic wallet before dining

After meals, employees can use Satisfy’EAT to provide feedback, helping to continuously improve service quality.

Benefits for teams

Connect’EAT helps teams by providing insights into restaurant occupancy and collecting guest feedback to optimize service quality.

It also aids in better stock management through online orders and anti-waste baskets. Menu management is simplified, allowing real-time updates even remotely via Winrest, another Newrest solution.

Connect’EAT is constantly evolving, with new features developed throughout the year to stay at the forefront of technology and offer increasingly tailored services.

MORE INFORMATION:

• Digital & innovation, an accomplished ecosystem – Newrest